Best Tour Management Software For Small and Medium-Sized Businesses
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A tour management system provides a single point of control for your bookings, payments and other financial activities. It typically includes a range of analytics and reporting modules designed to support accurate data collection, analysis and decision-making in the areas of business operations, sales, marketing and customer conversion. Some solutions come pre-integrated with a range of online marketing tracking tools such as Google Analytics and Facebook Pixel, making them ready to be used right out of the box.
Whether you sell on your website, through resellers like OTAs or direct at your storefront, tour reservation software helps streamline the booking and reservation process. Most systems also offer a suite of itinerary and resource management functionality to help you build custom tours, create proposals and itinerary schedules, allocate equipment and staff and sync calendars across online distribution channels.
The best tour software for small and medium-sized businesses is flexible and easy to use. Look for solutions that feature a clear, intuitive user interface with a mobile-friendly design and responsive support. You want your team to be able to make quick, straightforward reservations followed by fast, automatic payments and document creation. Look for a solution that offers instant syncing, so that when one member makes a change offline it will automatically update the rest of the team — even if they’re working on different devices. For example, Master Tour 3 has instant syncing so you can immediately tell your team about tour date or time changes.